What are the qualifications in order to replace my own generator pack?
Replacing the generator pack is only recommended for machines that are newer than 2013 that are in relatively good condition and that do not show noticeable signs of grime built up on the internal/external components. It is only recommended for those who feel comfortable doing minor wiring and parts replacement on their own. If your machine is dirty and heavily used we recommend trading it in for a new one. We offer special prices for exisiting customers that makes it affordable to always have our latest edition machines.
How long does each generator pack last?
Most generator packs last on average: 36+ months light use, 24+ months moderate use, 12+ months heavy use. Humidity, treatment space conditions and storage quality all factor into the lifespan of each generator pack.
How do I know if it needs replaced?
You will know it needs replaced if when turned on your MaxBlaster no longer produces a heavy scent of ozone. You can also look into the outlet end of the machine to see purple glowing lines and a recognizeable buzzing sound when it is functioning properly. If your MaxBlaster turns on (fan blowing) but no ozone scent is detected it is a strong indication that the generator pack needs replaced.
What if my MaxBlaster does not turn on at all?
If your MaxBlaster does not turn on at all it may be a simple fuse or connection that you can easily fix on your own with our guidance. Please contact us to diagnose and repair your machine.
Is it difficult to replace on my own?
It requires some basic wiring skill, and common tools to replace the generator pack. If you are comfortable doing DIY wiring you should be able to follow our instructions for replacement.
What can I do to prolong the lifespan?
Follow the operation instructions very carefully and store your MaxBlaster in dry conditions (indoors) and use it according to protocol for optimal lifespan. Keep your machine dust free by using the anti-static wrap included with your order.
What if I cannot change it myself?
If you do not feel comfortable replacing the pack on your own you can send it to us for replacement. Follow our service program guidelines to send your MaxBlaster in for service.
Who can I contact if I have questions?
Feel free to contact us if you have any questions before, during or after replacement.